Wednesday, January 20, 2010

Never Work With Createspace.com

NEVER WORK WITH CREATESPACE.COM

These are the people Connexion Bizarre made me go to for physical cd printing. A week and a half after the thing is officially released by them, and after I already got a proof in the mail, made a minor artwork modification, and re-sent it in, I get this fucking email. You may notice there is no way for me to contact the human who sent it, because the return address is " donotreply@createspace.com ".

WTF??

That's it. Fuck music. Too much head ache. For fucking morons who want to waste their time and money. I don't have time for this shit.

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From:
"CreateSpace Support"
Add sender to Contacts
To:
"XXXXXX@XXXX.com"
Please Note: This e-mail message was sent from a notification-only address that cannot accept incoming e-mail.

Hello Christian,

I am contacting you in regard to the artwork for your title "Ghosts Dance Lightly on the Puncheon Floor."

The artwork you have submitted for this title does not meet our submission requirements because there is live text that extends past the bleed zones. Therefore, I kindly request that you revise your artwork and re-upload in your account.

The only way for our system to properly produce your packaging is if we have artwork that conforms to our templates. CreateSpace provides guidelines and templates for artwork to help you get the best results preparing your artwork, with the least hassle.

You will find instructions and templates for CDs at:
https://www.createspace.com/Products/CD ... p#content3

Furthermore, please contact us as soon as you have made this update so that we can issue a proof copy for your review.

We greatly appreciate your understanding in this matter and I hope this information is helpful to you. As always, please feel free to contact us regarding any further questions you may have.

If you need more help with this issue, click here:
http://www.createspace.com/Support

Best regards,

Molly
CreateSpace Support

Need answers? Visit our new searchable Help Page at https://www.createspace.com/Help/Index.jsp and take a look at our Community to link to others who share your interests at https://www.createspace.com/en/community/index.jspa.

Please let us know if this e-mail resolved your question:

If yes, click here: http://www.createspace.com/Special/L/hm ... ref=226541

If not, click here: http://www.createspace.com/Special/L/hm ... nr-neg.jsp


Your original message:

Title ID 1798699, "Ghosts Dance Lightly on the Puncheon Floor" has been placed on hold due to artwork issues. . There is an outstanding order (#8088336 ) that we would like to fulfill if this member can provide updated artwork. There is live text that extends past the bleed zones. Please contact this member to update their artwork so it follows the artwork templates.


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